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Municipal Ekurhuleni introduces another platform to access statements In an effort to halt the frustration endured by residents due to various incidents that impede on delivery of monthly municipal account statements, the Ekurhuleni Metropolitan Municipality now provides a facility where your monthly account is available in PDF format to be printed, viewed or mailed. ** ABSA Bank speed point facilities are available as these points, and master and visa cards will be accepted. Related Videos. For assistance call 011 999 5102. ** Go ahead, register today to see how the system can help you! Register on the Siyakhokha Portal to: View your Municipal Statements Make Payment for your Municipal Account (Once-Off Payment/ Recurring Debit Order/ Masterpass) View Payment History/Status View Consumption (Water/ Electricity) Log a Complaints/ Compliments Executive Mayor Elza van Lingen said the municipality wished to apologise for the delay in both the emailing and posting of accounts. The account holder undertakes to report any actual or attempted unauthorised access to the Ekurhuleni Metropolitan Municipality , without delay, via the support desk of the Ekurhuleni Metropolitan Municipality and provide the Ekurhuleni Metropolitan Municipality with written confirmation thereof within 24 (twenty-four) hours of such notification. Login to the Siyakhokha Portal 6. of registration. Residents are also reminded to settle their municipal accounts before departing for the holidays to avoid credit control measures being implemented against them. Kouga’s municipal accounts for April 2017 are in the mail and expected to reach residents and businesses during the course of the week. Invitation to enlist to electronically receive monthly accounts : ** This system was designed to ensure that account holders get their municipal accounts every month without delay. (Contact points for Regional Offices attached hereto). View your Municipal Statements 10. 2. Accounts: 0860 543 000 call.centre@ekurhuleni.gov.za : Electricity: 0860 543 000 call.centre@ekurhuleni.gov.za Update your Profile Details. Activate your profile via Email link or SMS Activation Code 5. # CoEWorks. Register to access your municipal account online. Add your Banking Details 9. Link your Municipal Accounts 8. Purchasers: Please refer to your Local Authority Regional Offices 4 to 6 weeks after registration of transfer to open a new account with the City of Johannesburg. ** Ekurhuleni customers can now pay their municipal services account using a credit card or debit card at any of the Customer Care Centres (CCCs) within Ekurhuleni. When Mr Theo van Vuuren, the acting Municipal Manager arrived in Emalahleni he looked around the council to see where he could make improvements. Register on the new system to view and pay your municipal account. 7. ** ABSA Bank speed point facilities are available as these points, and master and visa cards will be accepted. Where else can I pay my municipal account? Customer care centres, Spar, banks, Pick n Pay, Checkers, Pep Stores, Makro and Builders Warehouse. “The municipality wishes to encourage ratepayers to utilise these platforms which have been introduced for their convenience,” says Ekurhuleni spokesman, Themba Gadebe. ** Ekurhuleni customers can now pay their municipal services account using a credit card or debit card at any of the Customer Care Centres (CCCs) within Ekurhuleni. For months the Post Office was on strike and the residents weren’t receiving their water and lights accounts. Have you registered on the # CoE upgraded online payment system - www.siyakhokha.ekurhuleni.gov.za - an efficient payment gateway solution? For more information, contact 011 999 5102 or visit www.siyakhokha.ekurhuleni.gov.za Register on the Siyakhokha Portal 3. 08 May 2017. The refund will be paid to the attorneys trust account once approved by the City of Johannesburg. 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